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Welcome Retailers!

Pavilion Gift Company is a designer, manufacturer and distributor of gift, seasonal and decorative products who sells at wholesale to authorized accounts. You must have a valid retail tax ID to purchase products at wholesale from Pavilion Gift Company.


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Wholesale Terms & Conditions

Minimum Order

All NEW Pavilion accounts must order a minimum of $250.00. Combining all Pavilion lines to reach minimum order is acceptable. Reorders must be a minimum of $100.00. When placing orders, please note individual minimum quantity requirements. No unauthorized returns are accepted. No product may be returned without a Pavilion return merchandise authorization (RMA) or cancellation number. All applicable freight charges to/from Pavilion for unauthorized returns will be the responsibility of the customer. There is a 20% restocking fee for all returns.

Terms

Initial order terms are Credit Card (VISA/Mastercard). Future purchases may remain the same or Net 30 upon credit approval. Late payments will be subject to a 1.5% per month finance charge. No product will be shipped to an account that is past due. Checks returned for insufficient funds will be resubmitted. All returned checks will incur a $35.00 service charge.

Cancel Dates

Cancel Dates may be placed on orders at the customer's discretion. Cancel Date indicates the last day the order can leave Pavilion's warehouse. All orders submitted to PGC without a cancel date will automatically be given a cancel date one year from the date the order was placed. Unless we are notified in advance, any order refused or returned because the business is no longer open would be subject to a 20% restocking fee plus the charge for shipping and returning the merchandise to us.

Pricing

Prices are subject to change without notice.

Freight

FOB Bergen, New York. P.G.C. ships FedEx Ground. Shipping - 10% East of the Mississippi and 13% West of the Mississippi. If freight exceeds 10% or 13%, actual freight will apply.

Backorders

Items not in stock will be backordered. All backorders under $50 will automatically be cancelled. Please indicate on order if backorders are not accepted.

Order Requirements

All orders must include the following:

1.    Order Date2.    Account Contact Name3.    Account Phone Number4.    Email Address5.    Store Name6.    Correct Bill To/Ship To Address7.     Terms Requested8.     Ship Date if Requested9.     Customer Signature10.  Credit Sheet for Opening Orders (Credit Sheet to include (3) Trade and (1) Bank Reference, Owner Name and Bank Name)11.  Copy of Sales Tax Resale Certificate12.  Pavilion's Own Business Data locals.request.form

Returns and Claims

Pavilion must be notified within 15 days of delivery for all factory defects. Any claims made after the 15th day will not be considered a legitimate claim. All orders with a specified ship date must be cancelled 5 business days prior to the requested ship date or a 20% cancellation fee will be incurred.

Collect Shipments

The customer's shipping account number is required for all FedEx Bill Recipient, FedEx Collect and UPS Collect shipments. Any orders that are requested to ship Bill Recipient or Collect and do not include the account number will be put on hold until an account number or other shipping method is verified. The customer is responsible for paying all shipping charges on their orders. Any shipments that are charged back to Pavilion due to incorrect information will be billed back to the customer for the full amount of the shipment.